Salesforce a megacorp in Customer Relationship Management (CRM) space utilized by small, medium and large organizations. Being a completely cloud-based system, with applications for sales, customer service, and marketing – it allows full integration with the whole organization. The primary brownie points for Salesforce are a secure way to store customer data, generate more leads and sales opportunities, oversee marketing campaigns, and interact with customers throughout all stages of the customer lifecycle journey.
You can utilize a detailed account and contact management to have a complete wholesome view of your customers, and make critical sales decisions based on contact and purchase history, notes and documents shared internally by your team, and insights gained from your social media platforms. Sales data visualization has also been amped up in SalesForce, with a sophisticated dashboard that allows users to create custom sales forecasting reports as well as track the wider team’s performance.
Service Cloud allows startups to build in-house self-service customer service portals, encourage quick and efficient interactions with customers, as well as manage their credibility and reputation by tracking and responding to any mention of the brand online.
Marketing Cloud is Salesforce’s solution to formulating and evaluating customer journeys. From liking a social post of your brand, opening a mail from your sales team, or interacting with your shared content and media, Marketing Cloud has the ability to critically analyze individual customer profiles to tell the user what kind of customer they are dealing with and how to convert that lead into a sale.
Utilizing the Entrepreneurs Collective Discount:
So sign up to The Entrepreneurs Collective today to claim your SalesForce discount and get your start-up the best possible start as well as utilizing a range of other benefits, special offers and savings as well as our range of events and networking opportunities.